I worked with Phil in purchasing a mazda 3 hatchback. He got a great deal for me and has been always available for any questions I have about the car. He spent a lot of time going over the different options and features on the car and the day of delivery the car was ready to go - no waiting. I have recommended Phil Falzarano and Naples Mazda to many of my friends looking to get a new car. Great dealership - thanks Phil! Johnny Johns
I give Naples Mazda a 5-star rating in sales and service. After exhaustively researching and test driving her next vehicle, my daughter switched from a BMW sedan to the CX5 about a year ago and loves it! So, I switched over too! Tom Ashman was our sales associate and we highly recommend him. I just took my vehicle in for its first service appointment and the experience couldn't have been better; in fact, I was pleasantly surprised when Bryan came out, greeted me by name and knew exactly what was being done, thanks to the way that their team had gathered all the information when the appointment was scheduled. All I had to do was relax! Both waiting areas are very comfortable - one has a T.V. and the other is stocked with complimentary snacks. One last associate bears mentioning - Jonathan in sales was a great help giving me a "refresher" walk through all the CX5's cool tech features.
Easy in and out to service, which is well marked to find. Friendly, polite and the fastest routine service I have ever had. Comfortable waiting area with beverages and some snacks available.
Just had a great experience with Naples Mazda and Phil Falzarano. We were shown the perfect car for our needs, the 2019 CX-9, and Phil explained the vehicle in-depth, walking us through every feature. The valuation of my trade-in was fair and we just drove away with our new car. I recommend Phil Falzarano and Dave Kruse for helping us in this process.
Just purchased a 2014 Ford Escape over the weekend. Vinny Cafone in sales and Conrad Castano in financing were great to work with. Their professionalism, courtesy and friendly ways made it a great car-buying experience. I was dead-set on buying the best used Ford Escape I could find in my price range, and had looked at two others in Fort Myers, and theirs was the best ride at a good price. Best of all, they offered a lifetime guarantee on the powertrain. Imagine that -- a Mazda dealer guaranteeing a Ford vehicle. I've heard of certified used cars, when you buy a Ford from a Ford dealership, but I had not heard of anything like this. Next time I am in the market for a vehicle, I will look here first because of their "golden rule" way of treating people. Also, during our test drive there was a problem with the AC. Vinny calmly said he would have it fixed by maintenance and he did, right away! Top-notch professionalism.
My 19 year old daughter and I went to this Mazda dealership on December 27, 2018 after visiting two other dealerships that we walked away from. We had the absolute pleasure of being helped by Mr. Dan Gullick. He treated my daughter and I with the utmost respect. He never once treated her like she was "young" and didn't know what she was talking about. He laid out several financial plan options for her and explained each one in detail. He also took the time to see what amount of money he could possibly take off for her being that she is active duty military. It was not much but at 19 every little bit helps and we just appreciated him taking the time to ask. He was genuinely happy to see her get into this car. While the papers were being drawn up for the sale, which is usually a long process, he took her out to the car and helped her get familiar with the car (Bluetooth , locks, how to start the car, and all the safety options and features the car had to offer) When I am ready to by my next Mazda in a few months Mr. Gullick will absolutely be getting my business. I would also like to point out that Michael Pierne in the Finance department went out of his way also to make our experience as smooth and painless as possible. Thank you again Naples Mazda for making my daughters first big car purchase a memorable and pleasant one.
I am helping my neighbor who is nearly 90 pick out a car. We honestly went to 7 other dealerships and by far this was the most friendly and professional place we visited. Our salesman Phil was truly patient and answered all of our questions. He offered us a ride to return our other vehicle.and gave us his cell number. If that was not enough after we decided to lease from him we called the next day with an issue and he got us the answer right away. So helpful-I give them a 5 star and highly recommend if you are reading this....go and check it out yourself.
I was nervous about my first time ever leasing a car and trying to understand terms I was unfamiliar with. David Kruse walked me through the whole process with knowledge and patience and I couldn't have been in better hands. If you are looking to buy or lease a car please stop into this dealership. David and the team at Naples Mazda were attentive, accurate and responsive making my first leasing experience really empowering!
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